Privacy Policy
This policy explains how TrendInvest collects, uses, stores, and discloses personal data for visitors, subscribers, clients, and partners. It describes the categories of data we process, the legal bases for processing, your rights, and how to contact our team for privacy-related requests. We are committed to protecting personal data and to operating in a transparent manner to allow individuals to make informed choices about their information. This policy applies to data collected through our website, subscription forms, APIs offered to clients, and direct communications with our client services team. Where required by law, additional local notices or contractual terms will apply for clients in specific jurisdictions.
Information we collect
We collect information you provide directly, information collected automatically when you use our services, and information from third-party sources that help us deliver our products. Information you provide directly includes contact details such as name, business email, telephone number, company, job title, and any content you include in messages or form submissions. For subscribers we retain subscription preferences and billing details where relevant. Automatically collected data includes technical information such as IP addresses, device identifiers, browser type, pages visited, referring URLs, and interaction events with our site and dashboards. When clients integrate via API, we log API keys, request metadata, and usage statistics necessary for authentication, billing, and operational monitoring. We may also receive data from partners, data licensors, and public sources to enrich signals and to validate research findings. All personal data processed by TrendInvest is limited to what is necessary for the purposes described in this policy.
How we use information
We use personal data to provide and maintain our services, communicate with clients and prospects, manage subscriptions and trials, deliver technical support and onboarding, and to comply with legal obligations. For research and signal delivery we may use aggregated or pseudonymized datasets to develop, validate, and monitor models and indicators. Personal data is also used for billing, fraud prevention, security, and to customize communications and user preferences. When we rely on consent, such as for marketing communications, we provide mechanisms to withdraw consent at any time. For contractual relationships, we process data to perform our obligations under the agreement. We will not use personal data for unrelated purposes without giving notice or obtaining consent where required. Where data is combined with third-party inputs for signal enrichment, we maintain mapping and lineage so clients can assess provenance and quality of derived outputs.
Cookies and tracking technologies
We use cookies and similar technologies to enable core site functionality, remember user preferences, and to collect analytics that help improve our services. Essential cookies are necessary for site navigation, form submissions, and security. Non-essential cookies support analytics and performance measurement. The cookie modal presented on the site allows visitors to accept or reject non-essential cookies. If you reject non-essential cookies, we will not set analytics cookies in your browser. You may also control cookies through your browser settings and opt-out tools provided by analytics vendors. For API clients, session tokens and authentication cookies may be used to manage access; these are secure and expire based on session policy. For a list of categories and examples of cookies used, contact our privacy team and we will provide a detailed breakdown tailored to your environment.
Third parties and data sharing
We share personal data only where necessary to provide services, to comply with legal obligations, or under contractual arrangements that include confidentiality and security obligations. Service providers acting as processors may include cloud hosting platforms, analytics providers, email and messaging vendors, payment processors, and professional advisors. We evaluate vendors for security and privacy practices and enter data processing agreements where required. For clients that use our API, we may share information with custodians or technology partners at the client's direction to support integration. We do not sell personal data. In certain circumstances we may disclose data in response to lawful requests by public authorities, to protect our legal rights, or to prevent fraud or imminent harm. Where transfers across borders occur, we employ appropriate safeguards such as standard contractual clauses, where applicable, to protect personal data as required by law.
Your rights and choices
Subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal data. You may also request restriction of processing, object to processing based on legitimate interests, or request portability of data provided in a structured format. For marketing communications sent with your consent, you can opt out by following the unsubscribe link in the message or by contacting our privacy team. For API clients and contractual relationships, requests regarding data portability, retention, or deletion will be handled in accordance with the applicable agreement. To exercise your rights, contact [email protected] or use the address and phone number below. We will take reasonable steps to verify your identity before responding to requests and will respond within the legal timeframe applicable in your jurisdiction. Some requests may be limited by legal or contractual obligations, such as retention for regulatory or audit purposes.
Security and retention
We implement administrative, technical, and physical safeguards to protect personal data against unauthorized access, disclosure, alteration, and destruction. Measures include encryption in transit and at rest for sensitive records, access controls, multi-factor authentication for privileged systems, network segmentation, and regular security testing. For client environments with heightened security needs, contractual and technical accommodations are available. We retain personal data only as long as necessary to fulfill the purposes described in this policy, to meet contractual obligations, or to comply with legal and regulatory requirements. Retention periods vary by data category; for example, trial records and onboarding documentation are retained for a limited period following the end of the engagement, while aggregated non-identifying analytics may be retained longer for trend analysis. If you believe there is a security issue, contact us immediately using the details below and we will investigate promptly and notify affected parties if required by law.
Contact and policy updates
For questions or requests regarding this privacy policy, please contact: TrendInvest, 500 Madison Ave, Suite 1200, New York, NY 10022, United States. Phone: +1 (212) 555-0147. Email: [email protected]. We will respond to verified requests in accordance with applicable law. This policy may be updated periodically to reflect changes in our practices or legal requirements. When we make material changes we will post the updated policy on this page with a revised effective date. For material changes affecting data already collected, we will provide additional notice where required by law.